RIPON, Wis. — Alliance Laundry Systems, as part of a continued commitment to its Customer One initiative, has launched a program designed to help service technicians stay updated on the latest laundry technologies and services.
Alliance Laundry Systems University (ALSU) focuses on the continuous development and education of Alliance’s employees and authorized customers, with an emphasis on certification for service technicians.
Alliance is the only laundry manufacturer to offer a training program of this magnitude, the company claims. ALSU’s online training classes are designed to help technicians better understand the operation of equipment components, teaching them how to diagnose and correct issues quickly and accurately. After successfully completing 30 courses and passing a final exam, technicians become certified. To maintain the certification, students must complete three classes every two years.
“Our authorized customers have some of the best trained technicians in the industry,” says Brenda Henke, director of training and technical communications. “This program has been intentionally designed to build on and enhance their technical skills.”
More than 900 students worldwide have already taken advantage of Alliance’s training program. Many of the changes implemented into ALSU came as a result of their feedback.