Bruce Beggs
February 14, 2012
CHICAGO — When a new coin laundry opens in the area, more than one-third of operators (35.6%) fear that the new store will be more attractive or larger than their...
Bruce Beggs
January 10, 2012
CHICAGO — Nearly half of the laundry operators who responded to January’s AmericanCoinOp.com Wire survey say they raised their washer or dryer prices in 2011...
Bruce Beggs
December 13, 2011
CHICAGO — Nearly 58% of self-service laundry owners and operators polled in the last American Coin-Op Wire survey of 2011 said their business was better (“much...
Bruce Beggs
November 8, 2011
CHICAGO — For more than one-third of coin laundry owners polled in this month’s American Coin-Op Wire survey, they spend more time managing their properties...
Bruce Beggs
October 10, 2011
CHICAGO — Approximately 21% of self-service laundry operators polled in this month’s Wire survey say they operate a cashless store, but 57.1% believe there...
Bruce Beggs
September 13, 2011
CHICAGO — More than 87% of self-service laundry operators polled in this month’s Wire survey said they have top loaders in their stores, but 44.8% believe only...
Bruce Beggs
August 9, 2011
CHICAGO — Two-thirds of self-service laundry owners and operators who have entered the realm of “new media” use a website to promote their stores,...
Bruce Beggs
July 12, 2011
CHICAGO — The Clean Show’s educational sessions were a big draw for the self-service laundry owners and operators who attended the Las Vegas event, based on...
Paul Partyka
May 9, 2011
CHICAGO — More operators are using the Internet to market, and operators also believe it’s important to develop a relationship with competitors, according to the...
Paul Partyka
April 11, 2011
CHICAGO — There are few complaints when it comes to equipment and repairmen, according to the most recent Wire survey.
CHICAGO — There are few complaints when it comes to...
Paul Partyka
March 8, 2011
CHICAGO — A good deal of respondents feel guilty or apprehensive about raising prices, and nearly half of them don’t publicize price hikes in any fashion, according to the...
Paul Partyka
February 8, 2011
CHICAGO — Nearly every respondent (95%) offers some type of extra-profit center, and lack of space is the major reason operators don’t offer more extra-profit...
Paul Partyka
January 12, 2011
CHICAGO — More than half of the respondents say 2010 was below average (36.1%) or poor (16.7%) in terms of business, according to the latest Wire survey.
Twenty-...
Paul Partyka
December 14, 2010
CHICAGO — Are you in a better mood during the holidays? Respondents are split on whether their customers are in a better mood during the holidays, according to the latest...
Paul Partyka
November 9, 2010
CHICAGO — During the past two years, it was common to label the self-service laundry industry “recession-resistant.” Is this label accurate? Respondents to the latest Wire...
Paul Partyka
October 11, 2010
CHICAGO — When it comes to improving the industry, little things can have a significant impact on customers, according to the latest Wire survey. Forty-seven percent of...
Paul Partyka
September 13, 2010
CHICAGO — What separates the “great” stores from the “good” stores? What key feature can win the praise of your customers? As it turns out, one of the industry “basics”...
Paul Partyka
August 9, 2010
CHICAGO — Operators often cite “customer base” as a business barometer. What’s been happening to your customer base? Forty-nine percent of respondents have seen their...
Paul Partyka
July 12, 2010
If you’re dragging on a Wednesday during the fall, that’s not uncommon for a laundry owner, according to our Wire survey. Operators were asked about the best and the worst...
Paul Partyka
June 7, 2010
CHICAGO — What work-related situation causes your blood pressure to rise? A variety of things cause stress for self-service laundry operators, according to the latest Wire...
Paul Partyka
May 10, 2010
CHICAGO — While survey respondents favor certain aspects of the recently passed healthcare-reform legislation, nearly three-quarters (73.2%) oppose the bill, according to...
Paul Partyka
April 12, 2010
CHICAGO — Do you market your self-service laundry? Is marketing overrated or underrated? Those who took the latest Wire survey offer a lukewarm response toward marketing....
Paul Partyka
March 9, 2010
CHICAGO — Many operators had lower gas bills this winter. Larger equipment is paying off. Top loaders are still hanging on. These are just some of the observations of self-...
Paul Partyka
February 9, 2010
CHICAGO — What have you learned since you joined the business? Have there been painful lessons along the way? Respondents to this month’s Wire survey had plenty to say when...
Paul Partyka
January 12, 2010
CHICAGO — Have you made any resolutions for 2010? If you haven’t, you’re not alone — some industry colleagues are still formulating some resolutions as well, according to...
