Bruce Beggs is editorial director of American Trade Magazines LLC, including American Coin-Op, American Drycleaner and American Laundry News. He was the editor of American Laundry News from November 1999 to May 2011. Beggs has worked as a newspaper reporter/editor and magazine editor since graduating from Kansas State University in 1986 with a bachelor’s degree in journalism and mass communications. He and his wife, Sandy, have two children.
CHICAGO — Three of four regions—championed by West’s 9.8% boost—report increased sales for January
CHICAGO — Many respondents point to “always operational” equipment or “very clean” store as best feature
CHICAGO — Midwest is big winner, with December sales up 5.3% and fourth-quarter sales up 5.6%
CHICAGO — There are many levels of customer service, and thus customer friendliness
CHICAGO — There are many levels of customer service, and thus customer friendliness