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Author Bios

Mark Benson
Manager

Mark Benson, manager of the World's Largest Laundromat in Berwyn, Ill., would like to hear any comments you have about the column, as well as any tales you have about the people who patronize your store.

Articles by this author:

  • Reorganizing with a Fresh Perspective (Customer Relations)

    By: Mark Benson
  • Celebrating Holidays at the Store Brings Joy, Customer Retention (Customer Relations)

    By: Mark Benson
  • The Economy Affects Your Customers More Than Your Store (Customer Relations)

    By: Mark Benson
  • A Note to Newcomers (Customer Relations)

    By: Mark Benson
  • Five Things to do for Summer (Customer Relations)

    By: Mark Benson
  • Make Slow Days Special (Customer Relations)

    By: Mark Benson
  • Careful Planning Can Help Prevent Problems (Customer Relations)

    By: Mark Benson
  • Your Captive Audience (Customer Relations)

    By: Mark Benson
  • Let Them Know Who's the Boss (Customer Relations)

    By: Mark Benson
  • Five More Ways to Improve Your Laundry (Customer Relations)

    By: Mark Benson
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