TRENTON, N.J. — If you look close enough, you can probably find a study on almost anything, including coin laundry customer behavior. This has been confirmed.
Regina Kenen, an assistant professor of sociology at Trenton State College in New Jersey, actually published a study called “Soapsuds, Space, and Sociability: A Participant Observation of the Laundromat.”
Kenen gathered her data at a San Francisco laundry that she used regularly.
Some of her insights include:
Kenen also observed behavior at a laundry in a poor, Hispanic neighborhood. There, she says, customers socialized more with each other. This influenced the study’s ultimate conclusion: “Laundromat behavior appears to be more influenced by the larger sociocultural context.”
I bet some of you were just saying the same thing the other day.