Share |

Content about CEO

March 15, 2012

WALTHAM, Mass. — This is the third time the company has received the honor

WALTHAM, Mass. — Mac-Gray Corp. has once again been awarded Whirlpool’s Energy Advantage Award, the third time the company has received the honor since the award began in 2006.

“We are delighted to have been selected to receive this prestigious award, which reflects our strong commitment to both technology innovation and environmental sustainability,” says Stewart D. MacDonald, Mac-Gray CEO. “We believe that an environmentally friendly approach to business and cost-effective customer solutions are not mutually exclusive.”

Mac-Gray deployed the most ENERGY STAR®-rated washers and dryers of any Whirlpool distributor in 2011, Mac-Gray says. “Mac-Gray remains the top provider of laundry facilities management to colleges and universities as a direct result of our well-established position as a ‘green’ company,” MacDonald adds.

“Whirlpool Corp. is pleased to announce this award,” says Robert English, Whirlpool’s general manager of Global Commercial Laundry. “Mac-Gray stands out as a company dedicated to energy conservation. They have long been the industry leader when it comes to the conversion of laundry facilities from coin to their various card technology platforms, reducing both operational expenses and the CO2 emissions associated with the collection of coins, while increasing customer satisfaction.”

December 27, 2011

CHICAGO — The general structure of chairs and tables typically found in coin laundries today really hasn’t changed much in recent years, but the palette of colors and textures that are available has become quite expansive, according to some manufacturers of such furnishings.

Caco Mfg. has been making Solomatic® fiberglass seating and folding tables for coin laundries since 1960.

“We’re still using the same molds that we have for 50 years,” says Caco Mfg. CEO Randall Chaffee. “It holds up, a good design. But the colors and the textures have certainly changed.”

Chaffee says his company can now create granite-type finishes commonly seen on countertops. “It used to be just solid color, gel coat. Anymore, I’d say 70-80% of our business is the granites.”

If someone is looking at the high-pressure laminate furniture made by High Mark Mfg. for their store, they’d better be prepared to spend some time studying color samples. The company has more than 500 different colors from which to choose.

“Laminates have come such a long way, we’ve got laminates that look like granite, stone, stressed,” says High Mark Mfg. President Peter Valconesi, whose company produces fiberglass and laminate furniture, both standard and custom in design. “You can get anything you want in a laminate these days.”

Beyond standard-size tables and benches, High Mark makes custom furniture ranging from folding tables to wrap-around bulkheads. It will soon begin distributing stainless steel folding tables in response to market demand.

“They’re trying to match the equipment with the tables by going stainless and stainless, or they’re going to our laminate,” Valconesi says of his laundry customers. “We provide a lot of other products for the stores, such as bulkheads, countertops and shelving units, then they’ll match the tables to that stuff.”

RJ Papalini is celebrating its 50th year of manufacturing furniture for drycleaners, coin laundries, gas stations and mini-marts. Its product offerings include tables, chairs and benches, both standard and custom in design.

The company is accustomed to seeing coin-ops utilize bright color schemes to attract customers, but President/CEO Richard Pennington says he is seeing slight changes in that trend.

“Depending on which geographical area you’re talking about, the owners still want to have bright colors and really stand out,” he says. “In places that are not quite as economically challenged, they’re looking at softer colors, browns and earth tones.”

Where once they may have slapped a coat of white paint on the walls and been done, some laundry owners are going to great lengths to create a comfortable environment.

“A lot of these new Laundromats, they’re even at the point where they’re hiring decorators to come in and help them choose their colors and choose the space,” Chaffee says.

But any time spent discussing accents, balance, or motif will be a waste of time if the furniture doesn’t stand up to the rigors of laundry life.

“It’s function first,” Chaffee says. “They have to have tables there for their patrons to fold clothes on. They have to have an easy and durable break area for them to sit down.

“It has to be tough,” he continues. “Laundromat customers are tough customers, especially in unattended stores. There’s very little that will hold up as well as fiberglass.”

A coin laundry owner may be tempted to purchase mass-market chairs or tables from a retail outlet or a home improvement store, but it’s really only a short-term solution.

“We see it all the time, but two or three years later, they come back to us because that stuff just doesn’t hold up,” Chaffee says, adding that you have to “put the right kind of furniture in there or it disintegrates.”

“If you buy that stuff and put it in your Laundromat, it’s not designed for a Laundromat,” Valconesi says. “It’s gonna last you six months, then you’re going to buy in again.”

“The old adage is ‘You get what you pay for,’ and spending a few extra dollars now is going to definitely pay off in the long run,” says Pennington.

October 12, 2011

CHICAGO — The Central Asia Institute (CAI) will present Robert Renteria, president of business development for Midwest Laundries, Chicago, with its Outstanding Humanitarian Award later this month for his efforts to inspire troubled youth to replace violence and gangs with education and accomplishment.

Renteria, a 21-year laundry industry veteran, is a frequent contributor to AmericanCoinOp.com. He authored the book, From the Barrio to the Board Room, and graphic novel, Mi Barrio, and he is the founder of the non-profit From the Barrio Foundation.

His latest project is a reality television pilot titled 2nd Chances. Its premise is that Renteria, his publisher and his foundation’s CEO will lead a group of 12 young adults in need of a second chance through a series of charity-related tasks intended to teach them the value of hard work, education and dedication.

Renteria is one of a group of prominent philanthropists, celebrities and authors scheduled to participate in panel discussions during CAI’s Building Bridges of Peace Conference on Oct. 28 at the Hilton Chicago. The awards presentation will precede dinner on Oct. 29.

Conference tickets are available at www.ikat.org/chicago.

August 15, 2011

ATLANTA — Dates for Clean 2013 in New Orleans have been rescheduled to June 20-22, a Thursday-Saturday show.

“This allows attendees to return home on Sunday to start their workweek on Monday, or gives them an opportunity to stay and enjoy a day in New Orleans after the show,” says David Cotter, chairman of Clean 2013 and CEO of Textile Care Allied Trades Association.

Original dates for the 2013 show announced at Clean 2011 were Friday-Sunday, June 21-23. The three-day-show format in 2013, the first since 1981, is in response to exhibitor and attendee feedback. The show will run three full days rather than close early on the last day to allow time for everyone to fully experience the exhibits.

The 2015 exhibition in Atlanta and the 2017 gathering in Las Vegas were also announced as three-day shows, but Cotter says the biennial event could return to four days if that proves to work better for exhibitors and attendees.

Clean 2011 in Las Vegas drew 11,200 people, a 13% increase over Clean ’09, according to show manager Riddle & Associates. In addition to attendees from all 50 states and Washington D.C., there were visitors from 87 other countries.

June 30, 2011

LAS VEGAS — Clean Show 2011 drew 11,200 attendees June 6-9 and garnered positive reviews from many exhibitors. The press release headline from Riddle & Associates, the show’s longtime manager, was positively glowing: “Clean 2011 Acclaimed Best Show in Years.”

“Almost everyone we talked with—both attendees and exhibitors—had nothing but positive comments about the show,” says John Riddle, president of Riddle & Associates. “Based on exhibitor comments, people really came ready to buy.”

Clean 2011 Chairman David Cotter, CEO of the Textile Care Allied Trades Association, spent much of the show walking the floor and speaking with exhibitors.

“The feedback I received was nearly unanimous,” he says. “A consistent theme running through these comments was the high-level quality attendees and their readiness to purchase.”

The attendance reflected a 13% increase over Clean ’09 in New Orleans. The number of exhibiting companies (430) was up more than 4%, and total exhibit space of roughly 184,150 net square feet was within about 4% of the New Orleans show.

WALKING THE FLOOR

Trying to take in all 430 exhibits and make note of new items, even over the course of four days, was quite a chore. Watch American Coin-Op and AmericanCoinOp.com throughout the year for new-product updates, but here are just a few things that were eye-catching:

  • Speed Queen and Huebsch introduced new 125-pound vended washer-extractors.
  • Several companies, including ESD, Card Concepts Inc., WashCard Systems, Setomatic Systems, Standard Change-Makers and Heartland MicroPayments, presented new or improved cashless payment systems.
  • LG announced the launch of a new family of coin, card and on-premise washers and dryers.
  • R&B Wire Products introduced a line of recycled poly trucks.
  • Maytag featured a new, high-efficiency stack washer/dryer and a front-load pair.

IN THE CLASSROOM

Educational sessions targeting self-service laundry owners and operators drew large crowds. They touched on a variety of subjects, including marketing, financing, water conservation and more.

Seated in cozy chairs, Coin Laundry Association Executive Director Brian Wallace and three store owners could have been conversing about e-marketing in an office or conference room, but the hall full of attendees had the opportunity to “eavesdrop” on them during Upfront and Online: Leading Store Owners Discuss E-Marketing.

Having store websites has been a valuable marketing tool for all three owners. Louise Messano, owner of three Texas laundries, called her website “the first window to see inside my store.”

Tom Rhodes, a second-generation laundry owner who has eight stores in Florida, uses his website to direct customers to his stores, but he also markets using English and Spanish video testimonials.

Social media such as Facebook is a growing phenomenon that Wallace called “the new word of mouth.” If self-service laundry owners aren’t part of it, then they’re losing the ability to keep track of their businesses, warns Jeff Gardner, the “Laundry Doctor,” a store owner and marketing expert from Minnesota.

The store owners regularly use contests as a way to gather e-mail addresses and build their e-marketing efforts.

FUTURE SHOWS

The Clean Executive Committee made news when it announced the host cities and dates for the next three Clean Shows: New Orleans will host the event June 21-23, 2013; Atlanta will host April 17-19, 2015; and the show will return to Las Vegas June 19-21, 2017.

The biggest news was that the shows are scheduled for just three days vs. the traditional four. The dates reflect a more concise and efficient format designed to give exhibitors and attendees a better value for their time and money invested in the Clean Show, the CEC says.

If the three-day experiment doesn’t work as well as hoped, the show could return to the four-day format, according to Cotter.

June 27, 2011

SANTA ANA, Calif. — Matt Mathieu, Highlander Center Laundry, Jacksonville, Ill., won R&B Wire Products’ “Oldest R&B Laundry Cart Contest” with a cart purchased in 1962 and still in use daily, says Rick Rawlins, R&B Wire Products CEO.

Second place went to Brad Banta, Coeur d’Alene (Idaho) Golf & Spa Resort, and third went to Paula Knapik, Rockford (Ill.) Washer.

Mathieu will receive six R&B 100 CEC laundry carts, Banta three carts and Knapik one.

“We are very pleased with the outstanding response to the ‘Oldest R&B Cart Contest,’ and want to thank everyone who participated for their support,” says Frank Rowe, R&B vice president of sales and marketing. “This was a fun way to celebrate our 65th anniversary and tie it in with Clean ’11. There was some tough competition out there.”

February 7, 2011

RIPON, Wis. — Alliance Laundry Systems LLC has promoted Michael D. Schoeb to chief executive officer. All executive staff will report to Schoeb in his combined role as president and CEO.

Thomas F. L’Esperance will become vice chairman of the board of directors of parent company ALH Holding Inc. L’Esperance joined Alliance in 1996, having previously served as president of Amana Home Appliances and Caloric Corp. and as a senior executive of Raytheon Co. He will continue to serve as a director and will maintain his office here.

September 4, 2008