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November 19, 2012
Laundry Excellence Conference Boasts Top 100 Laundry Owners: CLA

RANCHO MIRAGE, Calif. — Attendees network, review table-top exhibits, and attend educational sessions focused on small-business success

RANCHO MIRAGE, Calif. — The Coin Laundry Association (CLA) reports that it brought together 100 of the top laundry owners in the country at its Excellence in Laundry Conference last month. Laundry owners and a handful of new investors in the industry descended upon the Rancho Las Palmas Resort and Spa where they networked, reviewed table-top exhibits from leading manufacturers, and attended educational programs focused on small-business success.

“The location, format, speakers, seminars, attendees, and networking were each a cut above anything I’ve been part of before,” says Art Jaeger, owner of Santa Clarita Laundry. “I’ve returned home with several good ideas, an equipment/marketing idea that is currently being worked on, and many new friendships.”

The overarching theme centered on professional laundry owners and their successes. One such round table panel focused on how an owner can grow their own chain of vended laundries. Rated by attendees as one of the best educational experiences of the conference, owners learned the secrets to success from four leading industry multi-store owners.

Economist Alan Beaulieu’s Make Your Move educational session received the highest rating from attendees. He impressed with his knowledge, humor and ability to engage the audience, earning a standing ovation.

“I would like to see this type of conference held every year,” says William Bowen, owner of The Wash House, Greenville, N.C.

CLA says it will be designing and hosting an event similar to this in 2014.

August 20, 2012
Economic Forecasts One of CLA Conference Highlights

RANCHO MIRAGE, Calif. — Make decisions with great confidence by knowing which leading indicators to watch

RANCHO MIRAGE, Calif. — Alan Beaulieu, president of ITR Economics, one of the oldest and most respected consulting firms in America, will be providing “accurate, understandable and actionable” economic forecasts to the laundry industry at the Coin Laundry Association’s Excellence in Laundry Conference in October.

Attendees will learn how to enhance their profitability and gain an advantage over their competition by knowing what’s going to happen in the world around them.

Beaulieu will talk about strategies and tactics that should be undertaken now if businesses are to maximize their profit potential for the future.

“You can make decisions with great confidence by knowing which leading indicators to look at,” he says. “Those leading indicators are like road signs. By knowing which road signs to watch, you can gauge the impact of major events and small events on your business with plenty of time to act, to make decisions, to protect your company and to move forward.”

The Excellence in Laundry Conference is scheduled for Oct. 11-13 at the Rancho Las Palmas Resort and Spa. More information about the event is available at coinlaundry.org/conference2012. To learn more about Beaulieu, visit itreconomics.com.

July 16, 2012
CLA Designs Unique Conference for ‘Top 100’ Laundry Owners

RANCHO MIRAGE, Calif. — Fall event hopes to draw self-service laundry industry’s best

RANCHO MIRAGE, Calif. — The Coin Laundry Association (CLA) has put together an event Oct. 11-13 that it hopes will bring together the self-service laundry industry’s most successful people for unmatched educational sessions, networking, exhibits and a unique opportunity to share best practices with their peers.

The Excellence in Laundry Conference is designed specifically for those laundry industry entrepreneurs who want to grow their business and succeed, CLA says. Attendees will rub elbows with some of the most successful laundry industry professionals and learn some of their most coveted secrets to success.

The agenda includes:

  • Robert Spector, author of The Nordstrom Way, will walk attendees through the principles of world-class customer service cultures, such as Amazon.com, Starbucks and Nordstrom. “Everything I do is based on the concept that all business practices should be driven by customer service,” he says. “You have to understand that customer service is provided by all employees. You need to offer consistent, multi-channel customer service and learn to retain your customers by establishing long-term relationships with them.”
  • Alan Beaulieu, president of economic consulting firm ITR Economics, will provide accurate, understandable and actionable economic forecasts to the laundry industry. He will talk about strategies and tactics that should be undertaken now if businesses are to maximize their profit potential for the future.
  • Industry professional Jeffrey Barman will host a roundtable discussion featuring some of the country’s most successful multi-store owners. They’ll share insider secrets to successfully adding multiple laundries, growing from being an owner with two or three stores to owning five, 10, 30 or more stores. Attendees will glean insights into real estate, acquisitions, finance, operations, staffing, accounting and other challenges that are faced by those looking to grow big.

The Rancho Las Palmas Resort and Spa will play host to the conference. More information about the event is available at coinlaundry.org/conference2012.

October 5, 2010
Hotel Registration Opens for 2011 Clean Show

July 5, 2010
Half of Clean 2011 Exhibit Space Sold