LOS ANGELES — PWS-The Laundry Company has re-launched its website, www.pwslaundry.com, enabling owners of laundry equipment to easily search a selection of more 85,000 laundry parts online.
Users can quickly find a desired part by entering a part number, model number, or part description. The site is designed to make the purchase of parts user-friendly, by including thousands of pictures, diagrams and repair manuals.
Complementing the new site is a fully staffed call center ready to answer all parts-related questions via phone, e-mail or live web chat, PWS says. Individuals specifically trained to help customers identify the proper replacement parts across all equipment manufacturers are available.
Where the previous site attracted more than 35,000 visitors a month, PWS Co-President Brad Steinberg maintains the new website should attract “at least 75,000 visitors a month within the next year.”
PWS reports that it is the nation’s largest distributor of commercial laundry equipment as well as the largest broker and developer of vended laundries.