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July 23, 2012

WASHINGTON — 43% of small-business owners needed funds in last four years but could find no willing sources

WASHINGTON — Cash flow issues continue to plague a significant number of America’s small businesses, according to the results of a new survey by the National Small Business Association (NSBA).

Access to Capital Survey findings show that nearly half (43%) of small-business owners report that they needed funds at one point in the last four years and were unable to find any willing sources.

“Not only have small-business owners been unable to find new credit over the last four years, nearly a third had their existing credit slashed and one in 10 had their loans called in early,” says NSBA President and CEO Todd McCracken.

Among the small-business owners who reported some change to their credit, 60% stated that the reason given was the bank’s internal risk assessment. Fifteen percent said they were given no explanation for changes to their credit.

Only small community banks and credit unions received a majority overall positive rating among small businesses asked to rate various lending institutions.

More than one-quarter of respondents changed banking institutions in the last four years, most often due to feelings of mistreatment.

On a positive note, 19% stated they are more likely to seek investors as a result of the crowdfunding exception included in the recently passed JOBS Act.

“While small businesses’ ability to garner financing has broad implications on the U.S. economy, nearly one-third use personal property—such as their home—to secure financing,” says NSBA Chair Chris Holman, CEO of Michigan Business Network.com and president of The Greater Lansing Business Monthly. “The financing issues small-business owners face don’t end when they close up shop for the day.”

November 22, 2011

RIPON, Wis. — Alliance Laundry Systems has promoted William Bittner to vice president of Customer One, the company’s global initiative focused on customer service and satisfaction, and selected Dan Bowe to replace Bittner as national sales manager of Speed Queen’s commercial division.

“Bill has been a valuable asset to this organization for many years and his experience with sales and customer relations made him an ideal candidate for this role,” says Mike Schoeb, president and CEO of Alliance Laundry Systems. “I am confident that Bill will be a positive driving force leading Customer One on a global scale.”

Customer One is the cornerstone of Alliance’s customer service strategy, demonstrating a commitment to maintaining a customer-focused culture by bill bittnerconsistently meeting customers’ demands for superior product quality and reliability while providing comprehensive and responsive service. The program ensures best practices in manufacturing, provides essential services and offers continuous training.

Bittner has been with the company for more than 13 years, holding various senior positions. He was instrumental in reclaiming Speed Queen’s position as the premium brand in the vended laundry space, Alliance says.

“I look forward to leading one of Alliance’s most highly regarded programs,” says Bittner. “Putting the customer first is more than a slogan; it is the way we do business.”

dan boweBowe will oversee regional sales managers, develop policies and procedures, cultivate distributor partnerships, and participate in the development of new Speed Queen products and services.

Since joining Alliance in 1996, he has held a variety of senior sales and marketing positions. He has particular expertise in manufacturing, distribution services and advancements in card technologies, according to Alliance.

“We welcome Dan’s broad experience and in-depth industry knowledge and look forward to having him at the helm of the Speed Queen brand,” says Jeff Brothers, senior vice president of North American sales.

August 22, 2011

ATLANTA — Southern Automatic Machinery Co. (SAMCO) has changed its name and is moving today into a larger, more customer-friendly location, the company says.

The company officially changed its name to the acronym that customers already use: SAMCO.

“Our company has history in the Atlanta area, and rather than lose part of our heritage by developing a new name, we decided to become more modern and use our initials,” says John Sugg, president and CEO of SAMCO.

The company has been operating as Southern Automatic Machinery Co. since the 1940s, when it was founded. SAMCO got its name because it was located in the South, and at the time, washing machines were referred to as automatic machines.

SAMCO’s new, 10,400-square-feet facility is located at 133 N. 85 Parkway in Fayetteville, Ga.

“These changes were made with the customer in mind, and we believe it will strengthen our existing relationships while helping to forge new ones,” Sugg says. “We’ll remain the company our customers have come to know and trust, and [we] look forward to continued success as we approach 2012.”

SAMCO is a commercial laundry distributor serving the coin laundry, multi-housing, hotel, education and healthcare markets. It is the exclusive provider of Speed Queen laundry equipment and technologies in parts of Georgia, Alabama and South Carolina.

February 7, 2011

RIPON, Wis. — Alliance Laundry Systems LLC has promoted Michael D. Schoeb to chief executive officer. All executive staff will report to Schoeb in his combined role as president and CEO.

Thomas F. L’Esperance will become vice chairman of the board of directors of parent company ALH Holding Inc. L’Esperance joined Alliance in 1996, having previously served as president of Amana Home Appliances and Caloric Corp. and as a senior executive of Raytheon Co. He will continue to serve as a director and will maintain his office here.

May 11, 2006